Car repairs come with enough headaches, confusion over payment doesn't help. It led to a man from the triad getting stuck paying more than two grand. She wants to know Kevin Kennedy got involved and can now say case closed. There was some type of electrical Wendell Grissom dealing with a used car conundrum. It's a great car except for the headlights, the wiring and the headlights not working as it should, the lights not bright, it was consistently getting worse and, uh, I knew something had to be done. We calling the used car dealership, the lights and wiring replaced. It's like night and day.
I mean, we actually have headlights that are bright. Now, the repairs not cheap, more than $2000 Wendell led to believe he'd be reimbursed. I called customer service and they said this is where you submit the paperwork, eventually told any reimbursement had to be applied for before the repairs were made. So we're sol um, we've already paid $2200 to have the headlights replaced a call to us was his next step. We called the company every time I've talked to you the next day they're, they're calling me and they're jumping through hoops. About a week later, Wendell told they'd give him $500 back. Not what he paid for, but better than nothing.
I appreciate everything that she did. And most importantly, Wendell can now see when driving at night. Kevin Kennedy two wants to know..