Auto insurance catch: Why they may deny your repair estimate
HOW CAN IT GET IN NOVEMBER? YOU GET A BIT. THANKS TO THE ICE. IF YOU CRACK UP YOUR CAR AND YOU WANT INSURANCE TO PAY FOR, IT MAY LIMIT YOUR ABILITY TO CHOOSE. WHO DOETHE REPAIRS. >> CONSUMER INVESTIGATOR KRISTEN BURNS LOOKS AT HOW THE RULES WORK AND WHAT YOU CAN DO TO MAKE SURE YOU'RE TREATED RIGHT >> IF YOU'RE IN A CAR ACCIDENT, YOUR INSURER IS SUPPOSED TO PAY FOR THE REPAIR, BUT NOT IF THEY THINK THE REPAIR IS TOO EXPENSIVE. THAT'S WHAT ONE WOMAN DISCOVERED. LINDA LEWIS WAS SIDESWIPED BY HIT AND RUN DRIVER IN HER.
TOYOTA NEEDS A LOT OF WORK. QUARTER PANEL REPAIR, REAR BUMPER REPAI >> SO SHE BROUGHT IT HERE BECAUSE SHE HEARD THEY DID GREAT WORK, BUT SHE SAYS HER INSURR, EPROGRESSIVE BALKED AT THE $7,000 ESTIMATE THAT WE KNOW THIS OTHER AUTO SHOPS IN THE AREA THAT WILL FIX THE CAR. WAIT, HE PUT. SHE DIDN' T REALIZE THAT THIS SHOP WAS NOT ON ONE OF THE INSURER'S PREFERRED SHOPS THAT WOULD DO THE JOB FOR $2000. LESS MOST STATES NOW HAVE LAWS THAT SAY YOU CAN BRING YOUR CARD TO ANY BODY SHOP FOR REPAIRS AFTER AN ACCIDENT >> BUT HERE'S THE CATCH. THAT INSURANCE COMPANY CA NSAY YOUR BODY SHOP IS CHARGING TOO MUCH AND REFUSED TO PAY THE BILL SHOP MANAGER TYLER DAMRON SAYS HE WON'T DO A MEDIOCR EREPAIR. >> CAN PAIR THIS CAR FOR THE LOW RATE THAT NOT OCRRECTLY, NOT EVEN CLOSE TO BEING A CORRECT REPAIR. >> IF THS HAPPENS TO YOU, THE LEGAL NETWORK NOLO DOT COM SUGGESTS YOU ASK THE BODY SHOP TO TRY TO NEGOTIATE.
NO TRY TO CONTACT THE STATEINSURANCE DEPARTMENT FINALLY CALL A LAWYER. THEY ALWAYS SAY YOU CAN PICK ACQUIRED TO ANY. >> START A FIGHT. SHOP THA T CHILLS. >> OUR TEAM CONTACTED PROGRESSIVE ABOUT THIS CASE, BUT THEY WOULD NOT TO RAISE THEIR TOP LIMIT. SO IN THE END, LINDA MOVED HER CAR TO THEY'RE CHEAPER. IN-NETWORK .
